E-commerce

E-commerce

Introduction

Delving into details

Organisations can benefit from our expertise by choosing KiwiQA for e-commerce testing, encompassing more than a decade. Our e-commerce testing services enable organisations to deliver reliable, user-friendly, and secure online shopping experiences, driving customer satisfaction and business growth.

Delving into details

Usability and User Experience Testing

Usability and user experience testing focus on ensuring that the e-commerce website or application is user-friendly, intuitive, and provides a satisfying experience to customers. Our testers evaluate the website’s design, layout, navigation, and overall user interface.

Performance and Load Testing

Performance and load testing services are crucial for e-commerce applications so they can handle the traffic and still provide a seamless shopping experience. Performance testing identifies bottlenecks and ensures the application can handle the expected user traffic without performance degradation.

Security and Payment Gateway Testing

Security is critical to e-commerce testing. Testers evaluate the application’s security measures, including authentication mechanisms. Payment gateway testing ensures the secure processing of customer payments and verifies the integration with third-party payment providers for seamless transactions.

How KiwiQA makes a difference

We drive lasting change

KiwiQA's e-commerce testing services can make a significant difference in ensuring the quality, functionality, and performance of your e-commerce application. Here are some ways in which KiwiQA's testing approach stands out:

Bringing your platform to life

For your e-commerce application, KiwiQA provides comprehensive testing coverage. All elements of your online store, including functionality, usability, performance, security, compatibility, and integration, are carefully examined by our skilled testers.

KiwiQA has a group of knowledgeable testers with experience in the e-commerce industry. We can deliver focused testing solutions that are catered to your demands because we are familiar with the unique requirements and issues faced by the e-commerce sector.

KiwiQA customises its testing procedures to match your sector, target market, and user experience objectives, whether your e-commerce platform is B2C or B2B. This tailored approach guarantees that the testing is pertinent, efficient, and aligned with your corporate goals.

Our offering

Heaps of options to choose from

Choose KiwiQA if you want safer and smooth API testing for your software. We provide software testing in the following fields:

Automation Testing

It helps the business to expand fast and progress its testing process. We provide you with this facility at ease and give you quality results.

Mobile Testing

Our experts check the functionality of the software by employing both manual and automated testing.

Manual Testing

To provide reliable and long-lasting results, this test is being carried on by our experts at KiwiQA.

Security Testing

Security testing types, like penetration testing, vulnerability scanning, security auditing, etc., are carried out by our professionals to secure your software from malicious codes.

Performance Testing

It is done by us to check the performance of your software. And, also how much load it can withstand can be checked in this testing.

Code Verification

Our experts perform these tests to ensure your code is resilient and error-free.

Why KiwiQA?

We fit just right

If you want to grow your business to a peak level, consider us at KiwiQA for quality testing of your e-commerce website. KiwiQA is a leading E-Commerce Testing Company that will provide you with the best services to make your website secure and convenient.

Expertise as an E-commerce testing company

Expertise as an E-commerce testing company

We are very knowledgeable and adept in e-commerce. We are acquainted with the demands, difficulties, and complexity of e-commerce applications, such as online markets, shopping carts, payment gateways, inventory management programmes, and customer relationship management (CRM) platforms.

Testing across Multiple Platforms and Devices

Testing across Multiple Platforms and Devices

KiwiQA does E-commerce testing on various platforms, including desktop, mobile, and online apps. To provide a consistent user experience, we ensure the e-commerce system works seamlessly across various operating systems, browsers, and devices.

End to end testing

End-to-End Testing

The complete user journey—from product browsing and selection through cart management, payment processing, order tracking, and post-purchase activities—is covered by the end-to-end testing we undertake for e-commerce applications. With this method, we can better see possible bottlenecks, usability problems, and integration problems in the e-commerce ecosystem.

Regulatory Expertise

Regulatory Expertise

With extensive knowledge about adherence and requirements by law, we ensure you meet the compliance across regions. We also keep in mind to align our testing processes accordingly.

Methodology

Methodologies that work

Our methodologies have been formulated after years of scrutinising, learning and developing. Every step is truly a labour of love. The goal is to leverage AI technologies to enhance the efficiency, accuracy, and coverage of e-commerce testing, ultimately improving the quality and user experience of the e-commerce application.

  • Review the functional and non-functional requirements, including features, user flows, payment integration, shopping cart functionality, search capabilities, user registration, security requirements, and performance expectations.
  • Collaborate with stakeholders, business analysts, and developers to clarify any ambiguities and comprehensively understand the e-commerce application requirements.
  • Identify the critical test scenarios to cover various aspects of the e-commerce application, such as product browsing, adding items to the cart, checkout process, payment processing, order management, user account management, and search functionality.
  • Design test cases that cover both positive and negative scenarios, including boundary conditions, error handling, and security testing.
  • Prioritise the test cases based on criticality and business impact.
  • Validate the functionality, usability, and performance of the application.
  • Test different payment methods and ensure proper integration with third-party payment gateways.
  • Validate the search functionality by testing various search queries and verifying the results.
  • Report any issues, discrepancies, or defects encountered during testing.
  • Assign appropriate severity levels to the identified defects and track them in a defect management system.
  • Collaborate with the development and design teams to investigate and resolve the identified defects.

AI Transformation Road Map

Bringing your platform to life

The AI transformation roadmap emphasises collaboration and knowledge sharing among stakeholders, including testing teams, AI experts, developers, and business analysts. Regularly review and iterate the roadmap based on feedback, technological advancements, and emerging trends in AI for e-commerce testing.

1

Assessing AI Readiness

Before embarking on an AI transformation journey for e-commerce testing, assessing the organisation’s AI readiness is crucial. This assessment will provide insights into the organisation’s readiness to adopt AI technologies for e-commerce testing.

2

Data Preparation and Augmentation

High-quality and diverse datasets are essential to leveraging AI in e-commerce testing. We identify and collect relevant data, including user interactions, browsing patterns, purchase history, and system logs.

3

AI Model Development and Training

Develop AI models tailored to e-commerce testing. Continuously fine-tune and improve the models based on feedback and evaluation metrics. Consider leveraging pre-trained AI models or transfer learning techniques to accelerate the development and training process.

4

Integration and Deployment

Integrate the trained AI models into the e-commerce testing ecosystem. Develop an infrastructure or framework to incorporate AI capabilities into existing testing processes seamlessly.

Delivering remarkable changes

We deliver outcomes that matter

Partnering with KiwiQA means getting outcomes that help you address your customer's issues and improve your business.

Improved Quality

Improved Quality

KiwiQA’s e-commerce testing services aim to enhance the quality of your e-commerce application. Through our rigorous testing methodologies, we help identify and resolve functional issues, usability concerns, performance bottlenecks, and security vulnerabilities.

Enhanced Functionality

Enhanced Functionality

By thoroughly testing the various functionalities of your e-commerce application, KiwiQA helps ensure that all features work as intended. We verify that product catalogues integrate seamlessly and order processing flows smoothly.

Increased Performance

Increased Performance

KiwiQA’s performance testing expertise can help optimise the performance of your e-commerce application. The result is a faster and more responsive e-commerce website that provides a seamless shopping experience.

Cost saving

Cost saving

Through our end-to-end testing services, we identify and fix issues promptly that have the potential of taking up a big shape in the future and would require additional investments to fix them.

Tools & Technology Intro

Tools & Technology

KiwiQA utilizes advanced testing tools and techniques specifically designed for E-commerce Testing. These tools help in automating the testing process, analysing large volumes of data, detecting anomalies, and ensuring data accuracy and integrity.

FAQ

Frequently Asked Questions

Testing the catalogue in eCommerce is extremely important because it guarantees that the information presented on the website or application is accurate, complete and of quality. Conducting catalogue testing not ensures a user experience but also helps establish customer confidence, reduces product returns, and enhances conversion rates.

Some known options include Selenium, JUnit, TestNG, Apache JMeter, LoadRunner, SoapUI, Appium, BrowserStack and Ghost Inspector. These tools come in handy when it comes to automating testing, performance testing, load testing, security testing and mobile testing for eCommerce applications. The choice of which tool to use depends on the testing needs, the technology used, and the preferences of the organization.

As more and more people are using devices for online shopping, it's essential that eCommerce applications adapt and offer a user experience regardless of the device's screen size or resolution. Performing design testing ensures that the eCommerce website or application not looks visually attractive but also functions smoothly and is user-friendly on a wide range of devices, including desktops, smartphones, tablets and other mobile devices.

Yes. The primary objective of payment gateway testing is to confirm the integration between the eCommerce platform and the payment system. This involves verifying that customers can successfully make payments, ensuring the transmission and processing of payment data, and validating that the expected range of payment methods are supported.

A/B testing holds importance in the field of eCommerce as it enables organizations to assess and enhance iterations of their eCommerce website or application. It involves comparing versions of a web page or specific components, such as layout, design, content, pricing or call to action buttons. By conducting tests and analyzing variations, organizations can uncover strategies to maximize customer engagement and achieve their eCommerce objectives.

Our Blogs

(Re)discover the QA & software testing world with our blogs

Welcome to the testing tales that explore the depths of software quality assurance. Find valuable insights, industry trends, and best practices for professionals and enthusiasts.

Top Mobile Automation Testing Tools for 2024: Boost App Performance
Latest Blog. November 14, 2024

Top Mobile Automation Testing Tools for 2024: Boost App Performance

Mobile application testing has an important place in the ecosystem of digital application systems today. Mobile phones and tablets are everywhere, and people are more inclined to use mobile apps than other applications and software. Mobile apps were touted to generate more than $932 billion in revenue by 2023, and this year, this revenue has […]

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Types of Automation Testing: Which is Right for Your Project?
Latest Blog. November 7, 2024

Types of Automation Testing: Which is Right for Your Project?

In the testing sector, automation has become a huge factor in determining the success of the testing projects in progress. The choice of automation testing tools and their integration into the testing methodology can make the testing results accurate and rapid. Now that companies want to launch applications as soon as possible, the need for […]

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Top Performance Testing Companies in Australia
Latest Blog. October 30, 2024

Top Performance Testing Companies in Australia

When launching an application, a website, or a progressive web app, a company has to pay special attention to how the app performs and runs in a simulated system. The performance of an app determines how popular it will be after launch. The importance of performance is highlighted by the usage statistics of an app. […]

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Top 10 Game Testing Tools Every Developer Should Know About
Latest Blog. October 16, 2024

Top 10 Game Testing Tools Every Developer Should Know About

Games are something that people of all ages love to play. The digital transformation of every sector also includes the popularity of online and video games. Gaming is a vital sector today, with users increasing in this segment yearly. While some people like to do professional gaming, there is a majority of people who engage […]

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How to Choose the Right Game Testing Partner: Key Criteria to Evaluate
Latest Blog. September 26, 2024

How to Choose the Right Game Testing Partner: Key Criteria to Evaluate

In the current world, people are loving the use of games and interactive apps. In fact, digital games are so popular that there are apps that have gamified layouts. Online gaming and mobile phone gaming have gone up in recent years. Gaming is so popular that there are professional gamers who earn money by excelling […]

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In-House QA vs. Outsourcing: Which is the Right Choice for Your Project?
Latest Blog. September 9, 2024

In-House QA vs. Outsourcing: Which is the Right Choice for Your Project?

The quality of any product is something that we all assume, and software is no different. Poor-quality software was predicted to cost the world  $1.56 trillion in 2020, a 22% increase over 2018. Likewise, the low quality of applications contributes to major security problems, and that’s when the in-house QA team comes to the frame. […]

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Our Clients

Admired clients who’re enjoying the (re)action of our full-fledged services

We bring positive impact for our clients by fixing defects and optimizing the performance to enhance their big and small software testing endeavors.

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alquemie group
reynard
searates
shukur
mBurse
mango apps
manglam
GOC
eVero
Incubeta
Innodel
Itfaq
Jax Tyres
Macpac
Match Book
Muthoot Finance
Navidium
Northwestern
Oben
Panamax
Praxis Labs
Sharpsell
Superfone
Till
Webonise
Wesurance
Wholesale Helper
Wilson Parking
Xylem
Abacus
Anblicks
Appzen
BenchOn
Bluezinc
Boom Bet
Cactus
Code Clouds
Credible
Cyergyis
Durian Pay
Einfochips
Ewave
Falkonry
Gameforge
Genix

CLIENT TESTIMONIALs

The words of our clients (re)commend our services, always

We’re a customer-centric organization, and the words of our customers speak volumes about our QA and software testing capabilities.

Rohidas Kharade - Lead Developer , ZingHR

I wanted to personally thank the KiwiQA team for their outstanding efforts in testing Phase-1 of the WhatsApp Chatbot feature for RCloud. Keep up the fantastic work!

Elvin Eldić - Co-Founder & CEO, Shukur

Collaborating with KiwiQA has been pivotal for our fintech platform, Shukur. Their meticulous attention to detail and professionalism throughout the QA process is truly exceptional. With their expertise, every facet of our platform underwent rigorous testing, ensuring no issues slipped through the cracks. We're immensely thankful for KiwiQA's unwavering dedication to quality assurance. Their contribution has been invaluable, and we wholeheartedly endorse their services to anyone seeking top-tier QA support.

John Tooth - CTO

We recently worked with KiwiQA team on a project to perform Load Testing and Security Testing on our environment to get an understanding of our exposure and our system limitations. We ran this as two separate projects and both project leads ran very effectively. We got the outcomes we needed and there was clear communication and flexibility throughout the program. I would recommend KiwiQA team for testing services

Nikhil Goenka - Co-founder

Niranjan & the Kiwi QA team have been excellent. They have a high quality team who has demonstrated great ownership, hustle and have maintained a high quality bar that's akin to the top tech cos. such as Flipkart etc. Would highly recommend Kiwi QA

Natalie Fong - Chief Operating Officer

Finding a good and trustworthy QA service is not easy. I didn’t have any recommendations and searching online gave me thousands of QA service companies. KiwiQA caught my immediate attention as their website explained their QA services in a "healthy" way. So, I contacted Niranjan through LinkedIn. Niranjan gave me the requisite information along with a complete quotation within a few hours after the virtual discussion. We started the partnership in June 2022. In these few months, we are happy with the working attitude, and professionalism of the QA team. We will definitely continue working with them to ensure our platform Wesurance 360 and all new features would be delivered successfully. Thank you, Niranjan for your support!

Mirko Siegel - Chief Technical Officer

KiwiQA has been providing advanced software solution testing services to Genix Ventures Pty Ltd for several years. The services included functional testing as well as load testing and test automation. We were very happy with KiwiQA's services and we can strongly recommend KiwiQA to other companies!

Scott Hunley - Devops Manager

We use KiwiQA for our large custom projects. One of our custom sites their normal flow of automation testing was not going to work. They quickly found and implemented a solution. KiwiQA is very detail oriented and has great communication. They are a pleasure to work with.

Ken Murai - Founder and CEO

We have been working with KiwiQA for several years and really come to rely upon them. They have a terrific team of people, and I rely on them to do a thorough job.

Rebecca VanZutphen - Founder

It was a pleasure to work with Niranjan and his team of dedicated and comprehensive testers. Looking forward to our next engagement with the KiwiQA team, and having Niranjan oversee another successful project for us. A great experience full of support and passion to deliver a great service. Thanks Niranjan!

Apurva Patil - Quality Assurance - Team Leader

Thank you for your all support to the projects in ITFAQ! Really appreciated

Enrico Mareth - Team Lead QA

We used KiwiQA for a security audit of one of our web platforms. It was a very good cooperation and with the excellent reporting and risk assessment we were able to effectively fix existing vulnerabilities.

Eran Kinsbruner - Chief Evangelist, Author

Great service, high skills, responsiveness and delivery on time of software projects

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